Privacy Policy
This policy explains how we handle personal data when you visit https://softpixel.eu or contact us. It is written in accordance with Regulation (EU) 2016/679 (GDPR) and the Lithuanian Law on Legal Protection of Personal Data.
1. Data controller
**Hometection Technologies MB**, trading as SoftPixel
Company code: 306191355
Verkių g. 31B-2, LT-09108 Vilnius, Lithuania
Email: info@softpixel.eu
Phone: +370 6140 4744
For any question about this policy or to exercise your rights, contact us at **info@softpixel.eu**.
We have not appointed a Data Protection Officer, as we are not required to do so under Article 37 GDPR.
2. What data we collect and why
**Contact enquiries.** When you contact us by form, email or phone, we process the name, email address, phone number and any other information you choose to provide. We use this solely to respond to your enquiry and to manage any resulting business relationship.
*Legal basis:* Article 6(1)(b) GDPR (steps prior to entering a contract) or Article 6(1)(f) (our legitimate interest in responding to enquiries).
*Retention:* [TO CONFIRM — state your retention period, e.g. "24 months from last contact"]. Where a contract results, we retain records for the period required by Lithuanian accounting and tax law (generally 10 years).
**Server logs.** Our hosting infrastructure automatically records technical data including IP address, browser type, operating system, referring page, and the date and time of access. This is necessary to deliver the website securely and to detect abuse.
*Legal basis:* Article 6(1)(f) GDPR (legitimate interest in security and stable operation).
**Analytics and usage measurement.** Subject to your consent, we use analytics tools to understand how the site is used. These are described in Section 4 and in our Cookie Policy.
*Legal basis:* Article 6(1)(a) GDPR (consent). You may withdraw consent at any time.
We do not use personal data for automated decision-making or profiling that produces legal effects concerning you.
3. Hosting and infrastructure
This website is hosted on **Google Firebase** infrastructure, provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). Data may be processed on servers located outside the European Economic Area, in particular in the United States. Google LLC is certified under the EU–US Data Privacy Framework, and transfers are additionally covered by Standard Contractual Clauses approved by the European Commission.
*Hosting region:* [TO CONFIRM — state the Firebase region your project uses, e.g. europe-west1]
4. Analytics tools
**Microsoft Clarity.** We use Microsoft Clarity, a product of Microsoft Ireland Operations Limited, to understand how visitors interact with our site. Clarity records behavioural data including mouse movement, clicks, scrolling and page interactions, and may reconstruct anonymised session replays and generate heatmaps. This data is used to improve our website and services.
Clarity is only loaded after you give consent. You can withdraw consent at any time via our cookie settings. Microsoft may transfer data outside the EEA; such transfers are governed by Standard Contractual Clauses. See Microsoft's privacy statement at https://privacy.microsoft.com/privacystatement.
**Web analytics.** [TO CONFIRM — name the specific analytics product you use, e.g. Google Analytics 4, and whether IP anonymisation is enabled. If you use Google Analytics, this section must name Google Ireland Limited as processor and link to its privacy policy.]
5. Recipients of your data
We share personal data only where necessary, with:
- our hosting and infrastructure providers (see Section 3);
- our analytics providers (see Section 4);
- professional advisers such as accountants and lawyers, where required;
- public authorities, where we are legally obliged to disclose.
All processors act under written data processing agreements meeting Article 28 GDPR requirements. We do not sell personal data.
6. Your rights
Under the GDPR you have the right to:
- **access** the personal data we hold about you (Article 15);
- **rectify** inaccurate or incomplete data (Article 16);
- **erasure** of your data (Article 17);
- **restrict** processing in certain circumstances (Article 18);
- **data portability** — receive your data in a structured, machine-readable format (Article 20);
- **object** to processing based on legitimate interests (Article 21);
- **withdraw consent** at any time, without affecting the lawfulness of processing before withdrawal (Article 7(3)).
To exercise any of these rights, email **info@softpixel.eu**. We will respond within one month.
You also have the right to lodge a complaint with the Lithuanian supervisory authority:
**Valstybinė duomenų apsaugos inspekcija (State Data Protection Inspectorate)**
L. Sapiegos g. 17, LT-10312 Vilnius
https://vdai.lrv.lt
7. Security
We apply appropriate technical and organisational measures to protect personal data, including encryption in transit (TLS), access controls, and restricting access to personnel who need it. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Cookies
Details of the cookies and similar technologies used on this site are set out in our [Cookie Policy](/en/cookies).
9. Changes to this policy
We may update this policy to reflect changes in our practices or legal obligations. The current version is always available on this page.
*Last updated: 15 August 2026*
---
*This policy is a template prepared for SoftPixel and has not been reviewed by a qualified lawyer. Sections marked [TO CONFIRM] must be completed before publication.*